Your privacy is important to icallsimple. Therefore, icallsimple is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content.
CONTENTS
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1. What information does icallsimple collect?
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2. How does icallsimple use this information and for what purpose?
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3. To whom does icallsimple transfer your personal information?
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4. What are cookies and how does icallsimple use them?
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5. Your User Profile
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6. Linked websites and third party applications
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7. How does icallsimple protect your personal information?
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8. Personal Data of Friends
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9. Contacting You
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10. Can this Privacy Statement be modified?
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11. What rights do you have and how can you contact icallsimple?
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12. How long is your personal data kept by icallsimple?
1. WHAT INFORMATION DOES icallsimple COLLECT?
icallsimple may gather and process information about you, including (but not limited to) information in the following categories:
(a) Identification data (e.g. name, address, telephone, email address);
(b) Profile information (e.g. age, sex, country of residence and any information that you choose to make available to others as part of your icallsimple user profile);
(c) Electronic identification data (e.g. IP addresses, cookies);
(d) Banking and payment information (credit card information, account number);
(e) Survey results and information about your usage of the icallsimple software, our products and websites;
(f) Products or services ordered and delivered;
(g) List of your contacts;
(h) Your user profile;
(i) Your username and password for other email accounts where you have provided this to us and requested us to search for your friends on icallsimple (Please note that icallsimple does not retain this information or use it for any other purpose);
(j) Correspondence between you and icallsimple;
(k) Traffic data (data processed for the purpose of the conveyance of communications or the billing thereof, including, but not limited to, the duration of the call, the number calling and the number called).
2. HOW DOES icallsimple USE THIS INFORMATION AND FOR WHAT PURPOSE?
Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. icallsimple collects and processes, or has third party service providers acting on icallsimple’s behalf collecting and processing, personal data relating to you, as permitted or necessary to:
- provide communication products, in particular to convey the communications you make by means of the icallsimple software and/or the icallsimple products;
- take, process or deliver orders made via our websites, invoice you or notify you of the status of your order;
- provide other services for you (as described when we collect the information);
- provide you with customer support and troubleshoot problems;
- compare information for accuracy;
- inform you about service updates and faults;
- request feedback or participation in on-line surveys;
- resolve disputes;
- verify your identity;
- customize, measure, and improve icallsimple software, our products and websites content and layout;
- provide and invoice transactions and customer support;
- organize and carry out icallsimple’s or promotional operations/offers, contests, games and similar events; and
- protect your, icallsimple interests, including in particular to enforce our Terms of Service and fight against fraud,
(together, the Purposes).
3. TO WHOM DOES icallsimple TRANSFER YOUR PERSONAL INFORMATION?
Except as provided below, icallsimple shall not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.
icallsimple may disclose personal information to respond to legal requirements, to protect icallsimple interests, to enforce our policies or to protect anyone’s rights, property, or safety.
icallsimple may share your information for certain purposes, and in particular insofar as necessary to (1) provide and invoice certain joint services (such as registration, transactions and customer support); (2) organize marketing or promotional operations, contests, games and similar events; and (3) fight against fraud.
In order to provide you with icallsimple products you have requested, icallsimple may sometimes, if necessary, share your personal and traffic data with carriers, partner service providers and/or agents, for example the PSTN-VoIP gateway provider, Wifi access services providers, distributors of icallsimple software and/or icallsimple products, and/or the third party banking organizations or other providers of payment, email delivery, analytical services, customer support, or hosting services. icallsimple will always require these third parties to take appropriate organizational and technical measures to protect your personal data and traffic data and to observe the relevant legislation.
Some icallsimple products may be co-branded and offered together with or via a partner company. If you register for or use such products, you consent to both icallsimple and the partner company’s use of personal data collected in connection with the co-branded product.
Your information may be stored and processed in any country in which icallsimple maintain facilities, including outside of the USA. icallsimple reserves the right to transfer information outside of your country. By using icallsimple software, icallsimple’s websites or icallsimple products you consent to any such transfer of information outside of your country. As icallsimple continues to develop its business, icallsimple might sell or buy subsidiaries or business units. In such transactions as well as in the event icallsimple or substantially all of its assets are acquired by a third party, personal information of icallsimple users will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.
4. WHAT ARE COOKIES AND GIFS HOW DOES icallsimple USE THEM?
Cookies are pieces of information that the icallsimple software may store on your computer’s hard drive in order to help web applications to recognize you or your or preferences. icallsimple also uses cookies embedded in the browser of the icallsimple software client. icallsimple’s cookies may contain identifying information. Cookies enable icallsimple to gain information about the use of its websites. This information may be analyzed by third parties on our behalf.
The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. icallsimple software browser cookies can be disabled by: accessing the File menu from your icallsimple software client toolbar, choosing the Privacy option and unchecking the ‘Allow icallsimple Browser Cookies’ box.
Please bear in mind that some personalized services may not be available if you choose to disable cookies.
Clear Gifs
icallsimple web pages may include clear gifs. Clear gifs (also known as web-beacons) are tiny graphics with a unique identifier, which are used to count your visits to the page (but which do not retain any personally identifiable information). In addition, icallsimple uses clear gifs in our HTML-based emails to let us know which emails have been opened and acted upon. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
Third Party Cookies
The adverts appearing on our websites are delivered to you by our web advertising partners. Please be aware that these third parties may use cookies to obtain information about your visits to this site, such as number of times you have viewed an advert (but not your name, address, or other personal information).This information is used to serve adverts to you.
5. YOUR USER PROFILE
Your user profile is the information you decide to make available to the other icallsimple users. By editing your privacy settings, you can choose those details that all icallsimple users may see and those details which will only be visible to your icallsimple contacts. It may include your full name, address, telephone numbers, gender, date of birth, language, “about me” page URL, and any other information that you decide to make available. You control your user profile and you can access your user profile from the “File” menu in the icallsimple software in order to view, correct, complete or remove information.
6. LINKED WEBSITES AND THIRD PARTY APPLICATIONS
icallsimple websites may contain links that will let you leave icallsimple’s website and access another website. Linked websites are not under the control of icallsimple and it is possible that these websites have a different privacy policy. The Privacy Statement applies solely to personal information that is acquired on the websites or through your use of the icallsimple software, icallsimple products and/or your relationship with icallsimple, so icallsimple urges you to be careful when you enter any personal information online. icallsimple accepts no responsibility or liability for these other websites.
If you use any extras, plug-ins or third party applications together with the icallsimple software (”Applications”), the provider of such Applications may obtain access to certain personal information about you. icallsimple does not and cannot control how the provider of Applications may use any personal information connected in connection with such Applications. Please ensure that you review any privacy policies or other terms applicable to the use of such Application before installation.
7. HOW DOES icallsimple PROTECT YOUR PERSONAL INFORMATION?
icallsimple shall take appropriate organizational and technical measures to protect the personal data and traffic data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and traffic data can only be accessed by authorized employees or consultants of icallsimple entities that need to have access to this data in order to be able to fulfill their given duties.
8. PERSONAL DATA OF FRIENDS
You may be interested in inviting your friends to join icallsimple. In the event you wish to use icallsimple’s referral service, you will be directed to a webpage and will have the possibility of adding one or more email addresses in an online form. The information entered in this form, will only be used for the purposes of automatically generating an email message to these potential icallsimple users. By entering your friend’s email address you are confirming that your friend has consented to the supply of their details. icallsimple may identify you as the person who has made the referral in the email sent to your friend.
9. CONTACTING YOU
icallsimple may from time to time ask you to provide information on your experiences which will be used to measure and improve quality. You are at no time under any obligation to provide any of such data. Any and all information which is voluntarily submitted in feedback forms on the website or any survey that you accept to take part in is used for the purposes of reviewing this feedback and improving the icallsimple software, icallsimple products and websites.
icallsimple may contact you to send you messages about faults and service issues. Further, icallsimple reserves the right to use email or the icallsimple software to notify you of any eventual claims related to your use of icallsimple software, the icallsimple websites and/or icallsimple products, including without limitation claims of violation of third party rights.
icallsimple may send you alerts by email to notify you when someone has tried to contact you. icallsimple may also use email or the icallsimple software to keep you up to date with news about the icallsimple software and icallsimple products that you have purchased and/or to inform you about other icallsimple products or other icallsimple related information. You can opt-out of the receipt of alerts and/or promotional emails by clicking the ‘unsubscribe’ link on the email that you receive. If you have registered for or use co-branded icallsimple products, the emails you receive may be from our partner company, acting on icallsimple’s behalf.
10. CAN THIS PRIVACY STATEMENT BE MODIFIED?
icallsimple reserves the right to modify the provisions of this Privacy Statement if deemed necessary. We will inform you of these changes by publishing the revised Privacy Statement at icallsimple.com/privacy. The revised Privacy Statement shall become effective within thirty (30) days of such publishing, unless you expressly accept the revised statement earlier by clicking on the accept button. You agree that the express acceptance by you, or your continued use of the icallsimple software or icallsimple products after the notice period of thirty (30) days, shall constitute your acceptance of the Privacy Statement.
11. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU CONTACT icallsimple?
You have the right to access and, where relevant, to amend your personal information. Some of your information may be viewed or edited online by logging into your My Account page on www.icallsimple.com. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity. Please address any questions to support@icallsimple.com.
12. HOW LONG IS YOUR PERSONAL DATA KEPT BY icallsimple?
icallsimple and, where relevant, will retain your information for as long as is necessary to: (1) fulfill any Purposes or (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.
icallsimple – Effective 02/21/2009


